User Reviews of Huawei eSight & ServiceNow IT Operations Management
Updated March 2024
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Huawei eSight review
dkusma
Computer Engineer at a comms service provider with 501-1,000 employees
Easy to set up and well-priced but needs better documentation
If you need to monitor for Cisco or other switches, then they are not so effective enough. Huawei eSight is better for Huawei infrastructure. It is not a very flexible product. We cannot change much from our side. It's just not very customizable. Support could be better. The documentation isn't ideal. And the issue with that is we can't...
ServiceNow IT Operations Management review
MohammedHashim
Principal Architect at Brillio
Useful for event management, aggregation, correlation, and analytics
There needs to be a focus on AI machine learning production. Their AI ML prediction algorithms have been improving, but we would like to see further enhancements. We don't need both Splunk and ServiceNow IT Operations Management. The problem with ServiceNow is that it allows you to coexist, but we don't want to coexist as partners or end...
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