User Reviews of Dell CloudIQ & Splunk ITSI (IT Service Intelligence)

Updated January 2024

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Dell CloudIQ review

Mohsin-Raza
Mohsin-Raza
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
Helps organization to integrate virtual infrastructure with good analytics of...
I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell CloudIQ. Also, we have Connectrix switches that are not supported as well with running FOS 7.4.xx versions but Dell CloudIQ supports eight and...
Splunk ITSI (IT Service Intelligence) review

Dishank Saxena
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor with 10,001+ employees
Reduces time to resolve and alert noise but is missing a release comparison feature
The root cause analysis is very helpful for us. There's one feature which is a prediction and detection feature that we have gone through. We are not thoroughly using it. However, for us, I would say that root cause analysis, problem detection, and anomaly detection are the most helpful features. The end-to-end visibility of IT assigned to...

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