user reviews of
HelpSystems Intermapper & ThousandEyes

Updated JULY 2021

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HelpSystems Intermapper review

Andrian Lubimov
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA...
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA...
HelpSystems Intermapper review

reviewer1257966
Head IT Engineering and Infrastructure at a tech services company with 5,001-10,000 employees
Provides entire network level connectivity diagram which suits our needs perfectly
The solution has a couple of features which are really interesting. It's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well. We wanted to have the whole network connectivity diagram. It shows the color coding, where the connectivity is green, for example. If there's a problem it...

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