user reviews of ConnectWise Control

Updated JULY 2021

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ConnectWise Control review

Cobus Burgers
Cobus Burgers
Managing Director at NETCB
Easy to use, simple to white label, and offers great stability
Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the...
ConnectWise Control review

MikeChacker
MikeChacker
Manager, Information Technology Service Operations at Lynnco
Improves our efficiency, straightforward to use, and provides the facility to...
I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I had to go through and figure out specifically how to do it. It's really a combination of onboarding and support. It wasn't great. I would have...

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