user reviews of GEP SMART

Updated NOVEMBER 2021

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GEP SMART review

reviewer1255713
Director, Supply Chain / Design & Construction Technology at a hospitality company with 10,001+ employees
RFP templates save us time; RFP management features capture intent to respond and...
On the spend side, we had some difficulty with the usability, initially, but then they rolled out SMART and they built out a new spend cube, and that was light-years better. Part of the reason I hadn't rolled it out fully to the team was because it wasn't as user-friendly as I would have liked. But they addressed that in a newer version...
GEP SMART review

reviewer1254915
Associate Director, Sourcing and Contracts Technology at a non-tech company with 1,001-5,000 employees
Gives us a single sourcing solution which helps to reduce redundancy
I don't think their supplier management module is ready, from a full supply-relationship management perspective. The scope is very limited for supplier management. Also, in the contract module, the searching capability is sub-par. Most people are used to Google search and Amazon search. That's what's available on a day-to-day basis. GEP...

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