user reviews of IBM Robotic Process Automation (RPA)

Updated OCTOBER 2021

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IBM Robotic Process Automation (RPA) review

AVP at a comms service provider with 51-200 employees
Once you have automated a business process it offers a readily available workflow
The way the robots are being used actually. We need to design the robot to instantiate it based on some event or human intervention. If that can also be automated, that would be good. That would be an additional workflow completed. The next step after that would be to use the RPA service. Some things which require human intervention can...
IBM Robotic Process Automation (RPA) review

Fernando Di Lelle
Fernando Di Lelle
Senior IT & Business Consultant at a computer software company with 51-200 employees
Good quality and a strong platform, with good pre-sales and technical support
IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes. Another good example would be to have a template for a credit onboarding process. This would give us something to show the client in terms of a working solution, and that we're not...

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