User Reviews of JIRA Service Management

Updated March 2024

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JIRA Service Management review

Mark-Anderson
Mark-Anderson
Director of ERP Systems at Clesen Wholesale
Customizable, stable, and integrates well
The way it handles subtasks can be improved. We would really like the ability to have different types of subtasks. If we have a user story for a feature, we would like to have a subtask for documentation, a subtask for requirements, a subtask for development, and a subtask for testing. Right now, we just make four subtasks, but there is no...
JIRA Service Management review

Shambuling-Doni
Shambuling-Doni
Sr Manager IT at L&T Technology Services
Easy to use, offers good stability and visibility for operational efficiency

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