User Reviews of OpenText Service Manager

Updated April 2024

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OpenText Service Manager review

it_user484731
Sr. Application Development Specialist: Service Manager at a wellness & fitness company with 10,001+ employees
A solution that works out of the box. The solution's real strength is its ability...
My big concern is that HPE made a decision in its last dot release to change the way that these improvements and enhancements are done by the end user. They went to what they call code-less, really it just means you code less. It's not really a code-less mode, you're just coding less. Their sales pitch is, they can take the control of these...
OpenText Service Manager review

Farah Ben Ahmed
Farah Ben Ahmed
DLO Veritas Backup solution Project Manager at Tunisie Telecom
Is easy to set up, but customization needs improvement

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