user reviews of ServiceNow CMDB

Updated AUGUST 2021

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ServiceNow CMDB review

reviewer1562331
Principal Consultant at a tech services company with 10,001+ employees
Integrates well, has very good performance analytics and a nice health dashboard
There are costly changes here and there. For example, it becomes difficult for us to identify the volume of patents. What we do is we fundamentally de-market and compare against the best and to another product that we were using before, which had some features that we didn't. For example, we use BMC Discovery. BMC Discovery has heaps of...
ServiceNow CMDB review

reviewer1574688
ServiceNow Developer / Analyst / Administrator
Easy to use, almost 100% performance, and great reliability and scalability
The most valuable feature of ServiceNow is the user interface because you can customize or configure it directly from the user interface by using the mouse. It is easy to use even for non-IT people. You can also directly plug your ServiceNow instance within your Microsoft Active Directory and then retrieve all your users and groups. So, you...

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