User Reviews of Splunk ITSI (IT Service Intelligence)

Updated March 2024

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Splunk ITSI (IT Service Intelligence) review

Vamsi Konjati
Vamsi Konjati
Tech Lead at a tech vendor with 1,001-5,000 employees
Provides a unified view of alerts and supports heat maps and glass tables for...
Splunk ITSI allowed us to monitor the health of servers. We can also completely monitor an application and identify data patterns. Automation of ticketing tools can also be done with this. We can also do log monitoring with Splunk ITSI. It's also helpful for developers. When they create an application, if there is an issue in their code,...
Splunk ITSI (IT Service Intelligence) review

Dishank Saxena
Dishank Saxena
Site Reliability Engineering Manager & DevOps Lead Global at a tech vendor with 10,001+ employees
Reduces time to resolve and alert noise but is missing a release comparison feature
The root cause analysis is very helpful for us. There's one feature which is a prediction and detection feature that we have gone through. We are not thoroughly using it. However, for us, I would say that root cause analysis, problem detection, and anomaly detection are the most helpful features. The end-to-end visibility of IT assigned to...

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