User Reviews of Freshservice & Planview PPM Pro

Updated March 2024

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Freshservice review

Tim Guilder
Tim Guilder
Head of Production Technology at ITV
Provides excellent traceability along with improved efficiency and reliability
It would be good to have the product integrated with Google because that's our corporate tool of choice. I'd also like to see a notice board where you can list a summary of the top 10 items being dealt with each day. It's something that would be very helpful. I believe they're working on a chatbot but we haven't seen that as yet. I'd like...
Planview PPM Pro review

Prateek Agarwal
Prateek Agarwal
Manager at Indian Institute of Management Visakhapatnam
Notifications of approaching project deadlines help us plan and also avoid delays
Scenario planning is the most important feature. You can easily align strategic management and the portfolios within your organization. It helps you visualize all your strategic plans and the KPIs. It provides that information on a unified dashboard, in which you can track all your resources and the portfolios. It helps senior stakeholders...

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