User Reviews of Freshservice & Zoho Projects

Updated March 2024

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Freshservice review

Tim Guilder
Tim Guilder
Head of Production Technology at ITV
Provides excellent traceability along with improved efficiency and reliability
It would be good to have the product integrated with Google because that's our corporate tool of choice. I'd also like to see a notice board where you can list a summary of the top 10 items being dealt with each day. It's something that would be very helpful. I believe they're working on a chatbot but we haven't seen that as yet. I'd like...
Zoho Projects review

Jacob Shetty
Jacob Shetty
Customer Success Manager at SME Advantage Ltd
A cost-effective project management tool that can be deployed in a very less...
I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with...

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