User Reviews of AgilePoint & ServiceNow

Updated March 2024

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AgilePoint review

SvetaMorag
SvetaMorag
Knowledge Management & BPM Department Manager at a tech company with 1,001-5,000 employees
Excellent workflow with good stability and good forms
I was involved in the solution from the start of the project and then worked as a solution architect. From designing the project up until the end of the deployment and the delivery of the project, I was involved. The solution's initial setup is very straightforward. It's quite simple. Installation and the total deployment took about a week...
ServiceNow review

Arvind  Mehrotra
Arvind Mehrotra
Managing partner at AmPmilify Associates LLP
Comes with integration capabilities but service portfolio can be challenging
The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team...

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