User Reviews of Datto Remote Monitoring and Management & Kaseya VSA

Automation for updates is a feature that I'm really clamoring over, or it's an important feature to me. Remote support is also really important to me. I would like the ability to remotely manage configuration and settings on individual units. Some organizations have a certain device configuration that needs to be consistent across all...

As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be...