User Reviews of NICE Robotic Automation & WorkFusion

Updated March 2024

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NICE Robotic Automation review

reviewer2116713
Head of HyperAutomation - UHA at BGP
Great support, good automation technology, and dynamic interfaces
The most valuable aspects of the solution include: - A high graphical interaction in desktop automation. Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow. - The...
WorkFusion review

Brock Miller
Brock Miller
Senior Vice President at a financial services firm with 10,001+ employees
Helps improve our accuracy and compliance, but the analytics module can be...
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and...

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