User Reviews of Palo Alto Networks Cortex XSOAR & ServiceNow Security Operations

Updated March 2024

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Palo Alto Networks Cortex XSOAR review

Chetankumar Savalagimath
Chetankumar Savalagimath
Delivery Manager at a tech services company with 1,001-5,000 employees
Scalable, with the ability to handle a large number of integrations and inbuilt...
Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs. For example, creating a pro model alongside a lighter model could be...
ServiceNow Security Operations review

Hardit Singh
Hardit Singh
Advisory Specialist Master at Deloitte
Mature with nice UI and customizable workflows
I'm a customer. Potential new users should have prior knowledge of ServiceNow. You cannot actually just directly go and start using it. There needs to be some knowledge transfer, and they need some basic idea about ServiceNow and what it can do. Similar to Virtual Agent, they cannot just start directly using that. I'd rate the solution...

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