User Reviews of Ivanti Neurons for ITSM & OpenText Service Manager
Updated March 2024
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Ivanti Neurons for ITSM review
Sanjay Mukhopadhyay
Director - Sales & Operations - India at Intertec Systems
The solution comes with a host of features for hyper-automation
The initial setup is a mix of complex and straightforward because it depends on which modules you are implementing for ITSM. There are a lot of complex workflows and SLAs around the workflow. We have to configure much more complex things than just Patch Management and Endpoint. For example, it might not take even two weeks to roll out APM...
OpenText Service Manager review
MEKKAB Raouf
Information Technology Service Manager & Technology Integration DevOps at Djezzy
Excellent pricing with great change management and service management capabilities
We started with version 9.3, and now we're on 9.6 with the full solution, including the CMS. They have lots of options. They propose a full solution for technology and IT service management. We are a telecom company. We are a leader in the market, and therefore, we need to have all details about our own environment and assets. So far, Micro...
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