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BeyondTrust Remote Support review
reviewer1512810
Enterprise Service Desk Systems Manager at a manufacturing company with 5,001-10,000 employees
Supports cell phone and desktop screen sharing, good performance, and user-friendly
It is expensive. Its initial setup was also a little bit involved, but it was nothing that we couldn't eventually handle. Currently, it has the ability to share screens. Somebody having an issue with their phone can share their screen with a technician sitting at a computer. It would be nice to also be able to control phones remotely, but...

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