free case study: Susan Gilliland's unbiased review of BlackBerry Enterprise Mobility Suite

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BlackBerry Enterprise Mobility Suite review
Susan Gilliland
Susan Gilliland
technical support analyst lead at a financial services firm with 1,001-5,000 employees
Security is the most valuable feature. It ensures all communications are secure...
The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues. Typically, by the time I have to call in a ticket in, I have already done all the Level 1 or 2 support on my end. This can be a little frustrating when you...

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