free case study: Jeevan Chaukar's unbiased review of BMC Helix ITSM

Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?

Download this FREE Help Desk Software case study, based on Jeevan Chaukar's UNBIASED USER EXPERIENCE with BMC Helix ITSM:

Where should we email your case study?






BMC Helix ITSM review

Jeevan Chaukar
Jeevan Chaukar
Principal Consultant at a computer software company with 501-1,000 employees
It is highly scalable but it is a complex enterprise application and needs proper...
BMC Remedy ITSM has been used both by the customers that I served as well as the software services companies that I actually worked for while serving those customers. In each case that I have seen so far, BMC Remedy has typically been implemented to transform multiple older ticketing systems into a centralised single IT ticketing system. In...

Since 2012, we've had 521,189 professionals use our research.

As seen in