free case study: Yousef Bayari's unbiased review of BMC Remedy
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BMC Remedy review
Yousef Bayari
ITSM Consultant at Smart IT Service
Key beneficial features are the peer sharing module and software asset management
I would suggest making an effort to utilize all the available features, because asset management is kind of tricky. It has the connections with other applications in your organization, such as finance, but once you have an ITSM Suite and Asset Management, it's all part of the ITSM Suite, so it's better to have it as a central asset...
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