free case study: an unbiased review of BMC Remedyforce [EOL]

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BMC Remedyforce [EOL] review

reviewer1068561
Business analyst / Consultant at a consultancy with 1,001-5,000 employees
Stable, but needs to be faster and more responsive
I don't like the product at all. It's not user-friendly. Everything is overly complicated. Even for the simplest of tasks, a user will waste time. It requires a lot of clicks and a lot of steps. Often we will have to do the same thing two or three times. It's really bad. The solution needs a mobile interface. It should be able to work...

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