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Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
We anticipate that it will replace our request management system, which we've got...
Although we've implemented Catalog, we haven't used it in production yet. We built a prototype and what we want to use it for is to take over our request management system, because right now we do requests in Service Desk. I think Catalog is going to provide us more of a cart-type system. Catalog gives us that cart view if you want to...
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