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Cisco Web Security Appliance review

Network Security Engineer & Systems Engineer at a comms service provider with 10,001+ employees
Good third-party integration for user authentication and authorization, but...
When it comes to this technical support, sometimes it is not good. If you open a case with the local region here in the Middle East, sometimes also from the outside, the tech support takes a long time getting you logged in and troubleshooting files and screenshots. They are not quick to respond or in the analysis, they don't even let you...

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