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Clarity SM review

Assistant Programmer at a financial services firm with 1,001-5,000 employees
Presents our information the way we need to use it but needs better role definition
As an end user I don't probably use it the way that other people would use it, but maybe automatic opening of tickets for other products would be helpful. I think that we would like to see tickets opened and closed automatically. We would also like to see different functions for employees versus administrators versus managers; people being...

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