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CRITICALSTART review
Systems Administrator at a energy/utilities company with 1,001-5,000 employees
They tell you they're going to cut your alerts by 99 percent and they did that,...
They just did a user interface overhaul to the website portal that you use for troubleshooting tickets. The old one was fine. The new one is not intuitive and I hate it. It's an information overload issue. When you go there, there is a bunch of stuff to look at. I had to get a walkthrough last week because I didn't know how to get to the...
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