free case study: Joseph Pontillo's unbiased review of FlexPod XCS
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FlexPod XCS review
Joseph Pontillo
Information Systems Manager at a government with 1,001-5,000 employees
Simplifies support, accelerates troubleshooting for our integrated solution
Although it's really hard to automatically get the correct person the first time, what you can do is get someone from one stack, say VMware, and if they say, "Hey, it's not a VMware problem, it's a networking problem," they can loop in the Cisco person, give them all the information, and we can troubleshoot the Cisco or the networking...
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