free case study: AubreyMokgadi's unbiased review of Ivanti Neurons for ITSM
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on AubreyMokgadi's UNBIASED USER EXPERIENCE with Ivanti Neurons for ITSM:
Where should we email your case study?
Ivanti Neurons for ITSM review
AubreyMokgadi
Principal Accountant at Botswana Government
Good incident management and escalation but it is difficult to learn and customize
My role is self-service. Sometimes I can't get the reports that I want until I go to the manager. His role allows for more reporting options, whereas mine is rather limited. Sometimes I feel even they need to put more into the new report. The standard reports are great, but they do not communicate as much. Another thing is to have more...
Since 2012, we've had 767,319 professionals use our research.
As seen in