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IBM BPM review

Managing Director at a tech services company with 51-200 employees
It continues to keep up with the changing needs of the business. It's not a...
The main business benefits, at the highest level, are to improve the customer experience and operational efficiency. Sometimes, you can't do one without the other. I am trying to improve how customers interact with organizations. These days, everybody has many channels through which they arrive. For example, even in this day and age, a lot...

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