free case study: an unbiased review of IBM SmartCloud Control Desk

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IBM SmartCloud Control Desk review

IT Service Desk Manager at a government with 10,001+ employees
Stable but clunky and lacks a user interface
The level of scalability is average. If a company needs to expand, it should be able to do so, at least to a certain extent. There are certain things that I know we've got a team that can handle and I know that some things that we ask them to do, they simply can't do. It's a mixed bag. We probably have a total of maybe 4,000 people that use...

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