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IBM SmartCloud Control Desk review
Alexander Stegnienko
Alexander Stegnienko
ITSM Architect at SI BIS LLC
Helpful tool for support, tickets, and system monitoring
Support has been the biggest problem for us. I understand that because we use the product of a global company, some changes are not quick to deploy. I want things to change quickly in my email, for example, but I don't get this. I understand that they're a big company and they have lots of tickets they have to solve for it but my customers...

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