free case study: Alexander Stegnienko's unbiased review of IBM SmartCloud Control Desk
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IBM SmartCloud Control Desk review
ITSM Architect at SiBIS
Helpful tool for support, tickets, and system monitoring
Support has been the biggest problem for us. I understand that because we use the product of a global company, some changes are not quick to deploy. I want things to change quickly in my email, for example, but I don't get this. I understand that they're a big company and they have lots of tickets they have to solve for it but my customers...
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