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IBM Spectrum Virtualize review

it_user672411
Storage Engineer at a healthcare company with 10,001+ employees
We use the tool to manage our storage.
We are not happy with the technical support. In the last seven or eight years, I honestly think that IBM's technical support has gotten way worse. It's so hard to get hold of someone. There's no more live troubleshooting. In the old days, we used to have live troubleshooting. Now it is a matter of sending them logs and "we'll get back to...

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