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IDERA ER/Studio review

Jamie Vasser
Jamie Vasser
IT Specialist at a government with 10,001+ employees
Helps us identify duplication and non-conformity in our databases and create a...
Tech support is a sticking point with me. I am really disappointed in the tech support. We pay for the Platinum level. It takes hours to get a response. We're on East Coast time. I know that most of their support people are West Coast, but it's very common for me to put in a call in the morning, prior to lunch, and get a response from...

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