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Jira review
Quality manager at a computer software company with 201-500 employees
Lets you track service requests with high visibility, but other tools give you the...
Jira is flexible and accessible for the end-user. It lets users track their requests. The look and feel are good for our purposes. I'm the IT service manager, so I'm like the director. A cleaner interface helps my team stay on top of the service requests. We used to just take requests via email, and we had some kind of old IT tool, but it...
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