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JIRA Service Management review

Ahmed  Abdelwahab
Ahmed Abdelwahab
Corporate Performance Lead at a tech services company with 501-1,000 employees
A scalable solution for workflow implementation and management
If we could have more Queue Management within Jira itself, instead of purchasing Jira Services as an add-on, it would be better. We purchased the add-on called Diviniti Queues that give us some priority settings for all of the queues of aggregation. The single sign-on has some stability issues that need to be improved. If we can have an...

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