free case study: Bary Reyes's unbiased review of JIRA Service Management

Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?

Download this FREE Help Desk Software case study, based on Bary Reyes's UNBIASED USER EXPERIENCE with JIRA Service Management:

Where should we email your case study?






JIRA Service Management review

Bary Reyes
Bary Reyes
Technical Project Lead, Agile Coach, IT Educator at Asia Pacific College
Powerful, easily scalable, and has good customizations and functionalities
Its UI is a bit overwhelming for new users. That has been the problem with Jira for a long time. If they could put some fields that we could use to simplify the UI, it would be good. Transitioning from the server to the cloud has a learning curve. The pain point is again related to UI and not knowing where to look. There should be an easier...

Since 2012, we've had 552,695 professionals use our research.

As seen in