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JIRA Service Management review

IT Director at a real estate/law firm with 1,001-5,000 employees
The best option on the market that is easy to set up and offers good service...
The solution needs to be integrated better with Office X5. We use that often and need Jira to be able to effectively communicate it. Right now, my judgment of the solution is based on their trial version. I haven't likely experienced the full functionality and features that are already there. That's why I cannot give you the highest...

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