free case study: AsstDirector497's unbiased review of Micro Focus Service Anywhere [EOL]
Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?
Download this FREE Help Desk Software case study, based on AsstDirector497's UNBIASED USER EXPERIENCE with Micro Focus Service Anywhere [EOL]:
Where should we email your case study?
Micro Focus Service Anywhere [EOL] review
Assistant Director, IT Operations at a financial services firm with 501-1,000 employees
The self-service portal and dashboards are good. Reporting is a challenge.
Reporting is a challenge. We're working out how we can effectively report on what's going on. The other thing is that Service Anywhere seemed to have, or HP when they designed this, seemed to come up with this idea and they deviated a little from standard service management terminology and practice. They have a thing called a "support...
Since 2012, we've had 552,136 professionals use our research.