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Oracle Exadata review

it_user522177
Senior Database Administrator at a energy/utilities company with 1,001-5,000 employees
I like the algorithms it uses internally for the database traffic to take...
I think their platinum support needs to be improved. It's very difficult after you've got the product in-house. They’ve got great service up until you get the product. Then, you get the product, and trying to find someone to help you with configuration or setup, or even just opening up an SR, was not there. With patching, it takes 6-8 weeks...

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