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RCN Hosted Voice review

ITDir309
Director of IT at a healthcare company with 51-200 employees
Improved the clarity and quality of our calls and the stability has been spotless
The analytic part of it, the control panel, those are their biggest areas where they have to improve. There are competitors out there where, when you open the control panel, they have tons of analytics, the ability to add lines, to see which people are on the phone. I've gone through this with a bunch of people at RCN before. They have a...

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