free case study: an unbiased review of ServiceNow Now Platform
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ServiceNow Now Platform review
Technical Architect at a computer software company with 10,001+ employees
Agile and robust tool; needs some improvements.
As for what can be improved, the licensing and the pricing models are confusing. At least I found it a bit confusing. There are a lot of hidden costs in all these. It's a bit costly. But as a cloud application platform and a service provider, I think ServiceNow is now really improving. When comes to the cost part it is a bit tricky to...
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