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Practice Manager, Automation & Orchestration at a tech services company with 5,001-10,000 employees
Cloud platform that supports large IT services, stable and easy to set up
The reason that ServiceNow is as good as it is, and opposed to Remedy, Cherwell, and HP OpenView, is that ServiceNow was the first IT service management platform or enterprise. ServiceNow was the first true enterprise to service management platform. They were the first to understand that a request is a request and service is service....
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