Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?
Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with ServiceNow:
Where should we email your case study?
PM at a transportation company with 10,001+ employees
Good automatic workflows, excellent technical support, and has the capability to...
The licensing needs to be divided into tiers in order to attract lower-level users. Right now, the licensing is kind of an all or nothing and so what happens is, is that either somebody has full access or they don't have any access due to the way the licensing works. There is this kind of view for ITIL purposes access that we kind of need,...
Since 2012, we've had 534,226 professionals use our research.