free case study: an unbiased review of ServiceNow

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ServiceNow review

reviewer1590000
Market Data/Application Support - Assistant Vice President at a financial services firm with 1,001-5,000 employees
Flexible, easy to use, and very stable
There aren't any improvements that I could suggest off top of my head, as it's a well-informed well-structured solution. From a business perspective or an individual, IT perspective, there isn't much to change at all. Some companies may find that adding as many documents as they like to an incident makes the solution problematic. Once a...

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