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Manager - IT Operations at a financial services firm with 1,001-5,000 employees
Our monitoring systems can use route keys to route alerts to the proper groups for...
In reporting, being able to group by alerts and group by products would be good. They should put this in the titles of the alerts that come in, and make the report a little longer or a little more granular. With some of the reporting areas, we'd like to see some improvement with incident trends. Incident frequency kind of gets in that...

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