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Zendesk review
e-Commerce Consultant at a consultancy
I like that we can separate the public comments from the private ones without...
A very useful feature in Zendesk is the Ticket Sharing option, because it eases the communication between the Customer Service team and the other departments and it keeps all information in one place. Another important feature is the Satisfaction Rating. As we try our best to provide our customers with professional support, it’s extremely...
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