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Network Engineer at a recruiting/HR firm with 201-500 employees
Real User
Top 20
An expensive solution to monitor network infrastructure

What is our primary use case?

Centreon is a client application. We use the solution to monitor network infrastructure. In case of an incident, We can fix the issue.

How has it helped my organization?

Centreon makes me reactive. It allows the use of signal application over monitoring infrastructure to use signal.

The solution allows us to study more analysis to reduce.

What is most valuable?

Centreon offers infrastructure monitoring.

What needs improvement?

Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows me to integrate it into GitLab for versioning, among other functionalities. Thus, it serves as an additional application that simplifies the work of network engineers.

The solution could have backup automation. It can automatically detect all the applications and infrastructure components, including dynamic protocols, which can be highly beneficial. Automatic detection enables proactive measures, such as triggering remediation processes via API as soon as alerts occur.

For how long have I used the solution?

I have been using Centreon for one year.

What do I think about the stability of the solution?

We are trying to study proactive management monitoring because of the working cloud infrastructure. Our team is trying to get a volume of remaining work, and these new proactive tools can benefit us.

The solution is 80% stable.

What do I think about the scalability of the solution?

Infrastructure scalability is smooth because it doesn't break down or have downtime.

The solution is 80% scalable.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive.

What other advice do I have?

If something renders infrastructure, it enables reacting and accessing meetings as necessary. It provides quick response, typically within a minute or less. The alerts provided are apparent, facilitating the identification of root causes for any issues. Moreover, Centreon offers a lot of plugins. Locating these plugins is straightforward, which eliminates the need for additional tools.

I recommend Centreon because it is user-friendly.

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Caulson Chua - PeerSpot reviewer
Technical Services Manager at ATS
Real User
Top 10
With fewer staff resources, we can identify and address issues before the system goes down
Pros and Cons
  • "Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
  • "I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

What is our primary use case?

We're a software solutions provider using Centreon to monitor a client's database, application, and web servers. The system sends an email alert when something goes wrong. 

Currently, we only have one customer using Centreon. Our client is a global automobile manufacturer headquartered in Europe. Our customer was already using Centreon when we started working with them. They approached us about upgrading and perfecting their system. We've also pitched this solution to another car manufacturer based in Germany. 

How has it helped my organization?

Centreon helps us monitor our client's systems in real-time using fewer people. Our client is happy with the product because it helps them cut costs. Everything is automatic. Centreon helps measure service performance by modeling IT service maps for critical IT workflows. 

The primary benefit is prevention. Centreon helps us identify and address issues before the system goes down. It reduces related costs by about a third. 

What is most valuable?

Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. 

The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour. 

What needs improvement?

I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry.

For how long have I used the solution?

We have used Centreon for four years.

What do I think about the stability of the solution?

I rate Centreon eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Centreon eight out of 10. The scalability is high enough to monitor our client's infrastructure. 

How was the initial setup?

The deployment was straightforward. It wasn't too complex. We could finish setting up Centreon in less than a day. The implementation strategy depends on the user requirements, context, and scope. 

We connect the solution to the server and configure it to monitor the client's environment. It doesn't take many people to deploy Centreon. We downloaded it off the official web page and asked our IT department to set up a VM. The process involved two or three people, including an application engineer and an IT technician. 

What's my experience with pricing, setup cost, and licensing?

Centreon is a free open-source platform, but customers who need more advanced functionality can pay for premium scripts and plugins. 

What other advice do I have?

I rate Centreon eight out of 10. Centreon is an open-source platform. That's one advantage. You can size this up as needed and add some advanced functionality with plugins. We typically advise a customer to set up a new environment, install Centreon, then decommission their legacy monitoring system. 

Centreon is generally stable overall, but you might have issues if it's configured improperly or you have the wrong firewall setting. Problems with your server or corrupted files on the system might also cause it not to function well. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant