The most valuable features of Acronis Cyber Protect Cloud are its anti-ransomware solution, fast backup recovery, easy-to-use portal, instant recovery, ransomware protection, active protection feature, file-sharing feature, reliability, scalability, security, user-friendly interface, essential cybersecurity features, active protection for combating ransomware attacks, and usability.
Users like the unique features like continuing where you left off, easy setup, great technical support, disaster recovery and security in one dashboard, vendor agnosticism, backup functionality, stability, pricing, ease of management, integration with multiple modules, backup and recovery features, incremental backups for up-to-date information, detailed knowledge base articles for troubleshooting, and automation capabilities.
Improvements needed for Acronis Cyber Protect Cloud include integrating the solution with Storage Area Network (SAN), enhancing pricing policies, adding system protection and vulnerability assessment as additional features, enabling offline backups with automatic cloud upload, and providing more training to leverage unused features.
Users would like to see the product implementing a unified dashboard for backup status monitoring, including Hyper-V replication feature, improving agent stability, enabling remote restore capability, enhancing reporting, reducing updates and patches, improving antivirus detection rates and EDR features, adding more DLP functionality, optimizing existing functions, improving licensing costs, integrating with SIEM solutions, addressing compatibility issues, and enhancing user-friendliness and server performance.
The solution has proven to be financially beneficial for users.
The pricing and licensing experience for Acronis Cyber Protect Cloud varies among reviewers. Some find the monthly licensing model moderately priced, while others consider the licensing cost to be very high. The cost depends on factors such as storage size and number of endpoints.
There are additional costs attached to the standard license, but there are no additional fees beyond the licensing fees.
The primary use case of Acronis Cyber Protect Cloud is to provide backup and recovery solutions for various types of data and systems. It is used by midsize organizations as a secondary backup option, with the primary backup typically stored on-premise and the secondary backup in the cloud.
The solution offers a single console and agent, as well as email protection and patch management features. It can back up on-premise workloads, virtual machines, physical servers, and applications such as Microsoft 365 and Microsoft Exchange.
Acronis Cyber Protect Cloud supports multiple operating systems, including Windows Server, Linux, and Mac. Users often back up their data to a local NAS device before transferring it to the cloud or other storage options.
The solution is primarily used for backup and recovery purposes, with a focus on data loss prevention and ensuring data integrity during migrations or transitions between different cloud environments.
The technical support team is responsive and provides assistance within a short time frame. They are helpful and quick, and walk users through the steps to resolve their issues.
However, there have been instances where minor errors took longer to fix, causing some users to fall out of SLA.
The initial setup process is generally straightforward and can be completed in a few minutes to thirty minutes. However, for proper deployment and setup, it may take two or more days.
The deployment process itself takes two to three days, depending on the customer's databases.
Onboarding devices to the solution can also take some time.
Acronis Cyber Protect Cloud is highly praised for its scalability. The product is described as being able to handle various numbers of end users. It is also mentioned that the solution can easily accommodate an increasing number of devices, with clients starting from as few as five devices and scaling up to twenty, thirty, or even fifty.
The ability to scale is seamless, with the ability to push the agent to any new device directly from the portal. The solution is described as being able to handle different types of devices, such as laptops, physical servers, virtual machines, hosts, and even Office 365.
The stability of Acronis Cyber Protect Cloud is highly rated. Users have reported no issues, performance drops, crashes, bugs, or glitches. The solution is described as stable, reliable, and extensively used. The Acronis team consistently releases updates to fix vulnerabilities, ensuring the stability of the tool.
Acronis Cyber Protect Cloud was previously known as Acronis Protect Cloud, Acronis Backup Cloud.
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