OpenText Content Manager Reviews

Name: OpenText Content Manager
Brand: OpenText
Rating: 4 (21 reviews)

3.8 out of 5

21 reviews
85% willing to recommend

479 followers

What is OpenText Content Manager?UNIXBusinessApplication
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OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

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OpenText Content Manager is the #4 ranked solution in top Document Management Software, #5 ranked solution in top File Archiving solutions, and #10 ranked solution in top Enterprise Content Management solutions. PeerSpot users give OpenText Content Manager an average rating of 7.6 out of 10. OpenText Content Manager is most commonly compared to SharePoint: OpenText Content Manager vs SharePoint. OpenText Content Manager is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 21% of all views.

Buyer's Guide

Enterprise Content Management

April 2024

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Helped 767,319 peers since 2012

Featured reviews

Giovanny-Buitrago

Area Director at Avvale

Feb 22, 2024

The solution is for managing content where users want to keep and secure documents, with records management functionalities to streamline document workflows. It involves adding metadata to organize content and establishing connections between documents, facilitating efficient information…

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Ankit Mehta

Partner and Co-founder at Adnate IT Solutions

Feb 8, 2024

The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management. The solution automates everything and helps us to track every move. It increases visibility and saves time in finding the documents using classification. The ability to track document changes is critical, especially for legal documents and those related to procurement. Knowing what changes occurred, when they happened, who made them, and the approval process are all crucial aspects managed by the record management solution. OpenText Content Manager has improved our efficiency by 50-60 percent.

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Sachin_Shetty

Senior Data Analyst at Belhopat Global Services Private Limited

Nov 23, 2023

I use OpenText Content Manager in my company as it serves as an ECM solution to store documents and workflows. The tool also helps with record management and offers many connectors with SAP and Salesforce that help store documents The most valuable features of the solution are that it offers…

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OpenText Content Manager market share

Product category:

As of March 2024, the market share of OpenText Content Manager in the Enterprise Content Management category stands at 4.2%, marking an increase of 42.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Content Management

Key learnings from peers

Last updated Mar 18, 2024

Valuable Features

"An advantage is integration with your IP directory."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"I did not face issues with the product's scalability...The solution's technical support is good."

Room for Improvement

"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."

Pricing

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Enterprise Content Management Buyer's Guide for additional reliable information.