Quest Rapid Recovery Reviews

Users have seen a positive return on their investment in Quest Rapid Recovery. They emphasize that once the software is purchased, there are no additional expenses. They mention the immeasurable value of being able to recover lost, deleted, or corrupted data. 

The pricing for Quest Rapid Recovery is considered competitive and reasonable. The solution offers the option to purchase VM licensing, providing coverage for virtual machines on the protected host. Additional licenses can be added for protecting additional physical machines. There may be a separate cost for enabling the use of additional storage, however, it is viewed as competitively priced compared to other backup solutions. 

• "I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
• "Its price is okay. It is reasonable in terms of the way it works."
• "When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

The primary use case of Quest Rapid Recovery is for disaster recovery and backup of servers. It is used to restore live data, replicate backups to the DR site, protect core server applications and data, back up user data and most servers, and replicate server data. 

The product is used for file recovery, server crashes, and bringing up virtual servers on another unit. It is deployed on-premises and can be used with Dell appliances and VMware vCenter.

The customer service and support of Quest Rapid Recovery are highly praised by the reviewers. They mention that the technical support is excellent, with quick response times and knowledgeable staff. The reviewers appreciate the convenience of being able to chat with the support team and mention that their issues are easily resolved. 

The initial setup for Quest Rapid Recovery can vary in terms of ease and complexity. Some users found it to be straightforward and easy, following the provided wizards and configuration steps. They were able to get the software up and running quickly, with deployment taking anywhere from 15 to 30 minutes per server. These users rated the initial setup a score of five out of five for ease.

On the other hand, there were users who found the initial setup to be more challenging. They mentioned that it required setting up the software on the server, defining the repository desk, and configuring the client or server client for backups. However, despite the initial complexity, they were able to complete the deployment in about one hour.

The scalability of Quest Rapid Recovery is praised by multiple reviewers. That said, the solution is scalable depending on the appliance backup disk, using the example of the DD 6300. Users mention working with Quest support to maintain and upgrade their company as it grows. 

Users have expressed that the stability of Quest Rapid Recovery is highly reliable and solid. They have not encountered any problems or issues with the solution and have confidence in its performance. Users have described it as a set-it-and-forget-it solution that does not require constant monitoring. They have been able to successfully recover data even in challenging situations, which indicates the high level of stability and trust they have in the solution.